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Top 11 Product Satisfaction Survey Questions for Questionnaire + Sample Template

11 product satisfaction survey questions for a product feedback questionnaire to be used for researching product use, satisfaction, improvements and above all, if customers are willing to recommend your product to others. Use this free sample survey and collect powerful insights from customers.


Considering your complete experience with our company, how likely would you be to recommend our product to a friend or colleague?
Very Unlikely
Very Likely
How satisfied are you with our product based on the following criterias:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall quality
Value
Purchase experience
Installation or first use experience
Usage experience
After purchase service (warranty, repair, help desk)
How long have you used [PRODUCT]?
How often do you use our product?

Compared to products offered by our competitors, would you say that our product is:
Will you use or purchase our product again?
When you contacted our customer service team, were all issues resolved to your complete satisfaction?
Would you like to mention anything specific in your experience with our product which was not asked in the survey?
Thank you for your feedback.

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